Sales and questions
Pricing, whether kitset.io fits what you are doing, and anything on this site that is unclear.
Contact
One small team reads all of this. There are two addresses: security reports go to their own, so they are never queued behind a sales question.
How to reach us
Sales, support and privacy share one address. Security has its own.
Support
Something is broken in your workspace. Include the workspace name and roughly when it happened.
Security disclosure
See the security page for what we ask before you start testing.
Privacy and data requests
Access, correction, deletion and portability requests, and the data processing addendum.
The operating company
FLOW FN PTE. LTD. (UEN 202617303Z), a private limited company incorporated in Singapore.
We do not publish a postal address; everything reaches us faster by email.
Response times
Two business days for sales and support. Three for security disclosure. Thirty days for a formal data request, as the law requires.
Considering a purchase?
Find out whether it fits before you migrate anything.
Send the problem you are trying to solve, your team size and target date. We will use a 20-minute call to test the fit against a real workflow, not walk through a generic deck.
Request a 20-minute fit callWhat makes the call useful
- One workflow that currently falls between systems
- Who owns it and who needs the Employee Portal
- The evidence or deadline you cannot reliably produce today
- Your buying timeline and non-negotiable requirements
If the product is not a fit, we will say so.
Before you write about a problem
Check service status first — if the database is unreachable, we already know. If it is green and you are still stuck, tell us what you were doing, what you expected, and what happened instead. That is usually enough.